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Organization:
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Behavioural Supports Ontario (BSO) - North East
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Toll-Free:
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1-855-276-6313
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Fax:
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705-675-8857
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Address:
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Sudbury, ON
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Hours:
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Mon-Fri 8:30am-4:30pm
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Executives:
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Monica Bretzlaff - Director
monica.bretzlaff@nbrhc.on.ca
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Public Contacts:
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Sarah Denton - Manager
sarah.denton@nbrhc.on.ca
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Service Description:
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Provides health care services for older adults with, or at risk of, responsive behaviours/personal expressions associated with dementia, complex mental health, substance use and/or other neurological conditions (such as early onset dementia) and support for family and professional care partners
Behaviours/personal expressions may be related to:
- mental health conditions
- dementia(e.g Alzheimer's disease)
- substance use conditions
- other neurological conditions
Regional Clinical Intake Team: Support referrals to BSO’s mobile community based teams and respond to general inquiries * supports coordinated access to geriatric consulting specialists and enhanced specialty care settings
Clinical Behaviour Response Specialists: Provide direct comprehensive behavioural assessments, transitional support and behavioural health care planning including identifying contributing factors of personal expressions/responsive behaviours to develop personalized approach strategies with care partners
Behavioural Support Facilitators: Provides support, education and care strategies to family caregivers of older adults with responsive behaviours and are linked with Alzheimer Society Chapters
Transitional Activation Support Workers : Provide short-term support to older adults and their care partners to enhance successful and sustainable transitions from one environment to the next. Employ activation and engagement to aid the person to feel comfortable in their new surroundings
Psychogeriatric Resource Consultants: Provide education, indirect clinical consultation, network building and support for professionals working with older adults with responsive behaviours
Dedicated BSO Staff in Long Term Care: Provide coaching/mentoring, behavioural health assessment and individualized non-pharmacological care strategies and are based in various long-term care homes throughout the North East
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Application:
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Apply online or Call to make a referral
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Eligibility / Target Population:
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Older adults with, or at risk for, responsive behaviours/personal expressions associated with dementia, mental health, substance use, and/or other neurological conditions. This includes adults with age-related neurocognitive conditions (such as early onset dementia) and support for family and professional care partners
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Languages:
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English ; French
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Language Notes:
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French reception, publications, and website * French interpretation available upon request
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Area Served:
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Northeastern Ontario
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Last Updated:
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7/23/2026
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Service Profile Web Address:
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eng/displayService.aspx?id=111617
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